For over 35 years, Canadians have trusted their leisure travel plans to Signature Vacations, one of Canada’s leading tour operators for package holidays. As part of TUI Travel PLC (a new company formed by the merger of First Choice Holidays PLC and the tourism division of TUI AG), Signature Vacations is now a member of a leading travel organization worldwide, operating in 180 countries, serving 30 million customers, from over 20 source markets. What does this mean for our customers? Fantastic value on a variety of vacation options from a brand you can trust!
We offer over 200 all-inclusive or self-catering resorts in destinations throughout Mexico, Central America, the Caribbean, and Portugal, serviced from 13 gateways across Canada. We also offer escorted tours, a Caribbean cruise, and affordable air only options for our clients.
Why Book a Signature Vacation?
Service
At Signature Vacations, we take our customer care commitment very seriously. We employ an entire team of quality control specialists on a full time basis to inspect our products and ensure that they adhere to very strict standards. We also work with an external agency to inspect everything from refrigeration temperatures in the kitchen to PH balances in the pools. We even meet regularly to review the results of our Customer Service Questionnaires and remove hotels which are not achieving a minimum average of 65% satisfaction. When you book a Signature Vacation, you can relax knowing that we’ve taken care of the details.
Price
As a member of TUI Travel PLC, we are the largest customer for many of the well known hotel chains we work with, giving us access to the best possible rates. If you find a better price with a competitor for the same product on the same dates, please give us an opportunity to match.
Product
Signature Vacations offer over 220 hotels in 21 destinations including well known hotel chains such as Iberostar, Occidental, Barcelo, Bahia Principe, Viva Wyndham, Karisma, AM Resorts, Excellence Resorts, Ocean, Pueblo Bonito, El Cid, and Real Resorts. Our airline partner SkyService has been servicing Canadians for over 20 years.
Signature Adults Only Resorts - Click here
SIGNATURE VACATIONS HURRICANE POLICY - CLICK HERE
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Never worry about hurricanes spoiling your clients’ vacation again, with Signature Vacations’ no fee hurricane policy.
All customers who book a holiday with Signature Vacations to the Caribbean or Mexico for departures between June 1st and November 30th 2008 are automatically enrolled in Signature’s hurricane policy, taking the worry out of their holiday. If a Category 1 or higher hurricane has passed through the resort your customers are visiting within a week prior to departure or if the U.S. National Hurricane Centre has issued a Hurricane Warning for a potential Category 1 hurricane or higher and the Canadian Government has issued a Travel Advisory for the country or area your customers are visiting, they will have four options to ensure that their holiday plans are not spoiled:
1. Change the departure date: Change the date of the holiday for the same flight, hotel and duration as offered by Signature Vacations at applicable system cost*. Departures must be completed by December 16, 2008 or December 9th, 2008 for two-week holidays.
2. Change the destination: Change to any other Signature destination unaffected by the hurricane, provided the new outbound date is within four weeks of the original departure date. The customer is responsible for any additional upgrade costs if the new airfare or package is more expensive than the original holiday.
3. Receive a full vacation credit**: Receive a full credit of all payments made with Signature Vacations (excluding any costs associated with travel insurance purchased by the customer). Vacation credit must be applied to bookings made through the travel agent who originally booked the vacation.
4. Keep on Travelling: Provided Signature is still operating to the region, your customers can continue travelling as planned. No refund, full or in part can be given once they decide to travel to the country or region.
This policy is free and your customers are automatically given this peace of mind once they book a holiday with Signature Vacations for departures between June 1 and November 30, 2008. This insurance only applies to Signature vacations in the Caribbean (English Caribbean, Cuba & the Dominican Republic) and Mexico.
Your customers can have that worry-free vacation that they have been looking forward to. Qualifying hurricanes are defined as Category 1 or higher storms on the Saffir-Simpson Scale, the method used by the US NHC in Miami (www.nhc.noaa.gov). Travel Advisories issued by the Government of Canada can be found at www.voyage.ca. Both authorities must have issued hurricane warnings for this insurance to be active.
If your customer is in destination when a hurricane occurs or if they choose to return home, or are evacuated from the destination, they will receive a refund in the form of a Signature travel voucher for the portion of their accommodation costs that have been disrupted. These vouchers are valid for one full year. Costs related to the air and transfer portion of customers holidays will not be refunded. Any additional expenses related to the hurricane are the sole responsibility of the customers. For customers travelling “Air Only”, Signature is not liable to refund part or in full any unused accommodation costs incurred by the customers.
This offer is subject to change or cancellation. All bookings and vouchers provided are non-transferable. Please refer to the Terms and Conditions of the current Signature brochure for additional details.
*If new system rate is lower than original system rate, there will be no refund offered.
**Travel credit will be valid for 6 months and all travel must be booked at least 30 days in advance. Signature Vacations, a division of First Choice Canada Inc. |
http://www.nhc.noaa.gov/
Most of us have thought about taking an adult only vacation at one time or another. We have daydreamed of lounging by the pool of a luxury all inclusive where the only voices heard are that of other adults. Our thoughts have turned to letting loose and allowing our inner child to go free. As couples we have envisioned romantic beach holidays without children running around.
At Signature Vacations we are excited to say that these dream holidays are a reality! We offer many affordable adult-only resorts and couples only resorts throughout the Caribbean and Mexico.
Baby Moons:
When two becomes three, life can get hectic. So take time and relax with a Signature Vacations babymoon. The newest style of family vacation, a babymoon is the ideal chance for parents to slip away for a week of uninterrupted bliss with their newborn or toddler.
We have compiled a list of hotels that offer programs, clubs and activities for kids starting at 18months of age. Your first trip together as a family is a special one. Book a Signature Vacations babymoon hotel today and start creating a lifetime of memories.
Puerto Plata, Dominican Republic
Holiday Village Golden Beach
- Children’s Club and Baby packs for $125 that include a highchair, stroller, crib/playpen and more
La Romana, Dominican Republic
Sunscape Casa Del Mar
- Explorer’s Club for children aged 3+ with caregivers who are certified in CPR & infant first-aid
Punta Cana, Dominican Republic
Sunscape the Beach Punta Cana
- Explorer’s Club for children aged 3+ with caregivers who are certified in CPR & infant first-aid
Majestic Colonial Punta Cana
- Children’s Club for children aged 3+
Cancun, Mexico
Crown Paradise Club
- Baby Paradise for children aged 18months – 3yrs
Mayan Riviera, Mexico
Sandos Playacar
- Baby Club for children aged 2 to 3yrs
Sandos Caracol
- Baby Club for children aged 2 to 3yrs
Huatulco, Mexico
Gala Beach Resort Huatulco
- Baby Club for children aged 2 – 4yrs
Puerto Vallarta, Mexico
Crown Paradise Club
- Baby Paradise for children aged 18months – 3yrs
Dreams Resort & Spa
- Explorer’s Club for children aged 3+
Cayo Coco, Cuba
Blau Colonial Cayo Coco
- Mini Club for children aged 2+
Varadero, Cuba
Barcelo Marina Palace
- Baby Club for children aged 1month to 5years
Blau Varadero
- Mini club for children aged 2+
Jamaica
Sunset Beach Resort & Spa
- Club Mongoose for children aged 2+
Sunset Jamaica Grande
- Club Mongoose for children aged 2+
All Information can be found a signaturevacations.com
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